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Apps on a PC Games on a PC How to request a refund for Microsoft Store apps on a Windows PC Digital goods like apps, games, …

If the refund request is denied, you can appeal the decision by replying to the email message that you receive about the decision. …

Depending on the enforcement action on your account, you can file an appeal by using the case review process. If the option is …

What happens to my strikes if my appeal is approved? Where applicable, the enforcement is reversed, and the related strikes are …

Need help with an XBOX console, an XBOX game, or XBOX network? Find out how to get in touch with us.

The steps below will help guide you when filling out the account recovery form. It can be a lengthy process as it's designed to ask …

To minimise the impact on both players and the XBOX network, we don't allow cheating in any form. After reading through the …

Learn more about submitting a case review appeal when you want more info about an enforcement action.

Learn how to request refunds for Xbox purchases, including eligibility requirements and the process for submitting a refund request.

Find the info you need to play Gears of War: E-day, including gameplay specs, available platforms and answers to frequently asked …